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Terms of Service

Last updated: January 2025

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legal agreement between you and BPW Consulting OÜ ("Company," "we," "us," or "our") governing your use of the Seesam NFC service, including our mobile application, web interface, APIs, and backend connector services (collectively, the "Service").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access the Service.

2. Company Information

BPW Consulting OÜ
Registry code: [Estonian Registry Code]
Maakri 23A
Tallinn, Estonia
Email: legal@seesamnfc.com

3. Description of Service

Seesam NFC provides a mobile-based access control solution that enables users to open doors using NFC technology. The Service includes:

  • Mobile applications for iOS and Android
  • Backend connector software for integration with existing access control systems
  • Web-based administration dashboard
  • Support for DESFire v1 chips and encrypted key management
  • API access for custom integrations

4. Account Registration

To use certain features of the Service, you must register for an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Maintain the security of your password and accept all risks of unauthorized access
  • Notify us immediately of any unauthorized use of your account
  • Be responsible for all activities that occur under your account

5. Acceptable Use

You agree not to use the Service to:

  • Violate any laws or regulations
  • Infringe upon the rights of others
  • Attempt to gain unauthorized access to any systems or networks
  • Interfere with or disrupt the Service or servers
  • Transmit viruses, malware, or other harmful code
  • Reverse engineer, decompile, or disassemble the Service
  • Use the Service for any illegal or unauthorized purpose
  • Resell or redistribute the Service without our written permission

6. Service Availability

While we strive for 99.9% uptime, we do not guarantee uninterrupted access to the Service. We may modify, suspend, or discontinue the Service at any time with reasonable notice.

The Service includes offline mode capabilities for door access, ensuring basic functionality during network outages.

7. Payment Terms

Paid subscriptions are billed in advance on a monthly or annual basis. All fees are in Euros (€) unless otherwise specified.

  • Payments are non-refundable except as required by law
  • You authorize us to charge your payment method for all fees
  • We may change our fees with 30 days' notice
  • Failure to pay may result in suspension or termination of service

8. Data Security and Privacy

We implement industry-standard security measures to protect your data, including:

  • End-to-end encryption for NFC keys
  • Secure data storage in AWS Paris region (eu-west-3)
  • Regular security audits and updates
  • Compliance with GDPR and Estonian data protection laws

Your use of the Service is also governed by our Privacy Policy.

9. Intellectual Property

The Service and its original content, features, and functionality are owned by BPW Consulting OÜ and are protected by international copyright, trademark, and other intellectual property laws.

You retain all rights to your data. By using the Service, you grant us a license to use your data solely for providing the Service.

10. API Usage

If you use our APIs, you agree to:

  • Use the APIs only for their intended purpose
  • Not exceed rate limits or abuse the APIs
  • Keep your API credentials secure
  • Comply with our API documentation and guidelines

11. Third-Party Services

The Service may integrate with third-party services. We are not responsible for the practices or content of these third parties. Your use of third-party services is governed by their respective terms.

12. Warranties and Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that:

  • The Service will meet all your requirements
  • The Service will be error-free or uninterrupted
  • All defects will be corrected

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BPW CONSULTING OÜ SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL.

Our total liability shall not exceed the amount paid by you to us in the twelve (12) months preceding the claim.

14. Indemnification

You agree to indemnify, defend, and hold harmless BPW Consulting OÜ and its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

15. Termination

We may terminate or suspend your account immediately, without prior notice, for any reason, including breach of these Terms.

Upon termination:

  • Your right to use the Service will cease immediately
  • We may delete your account and data after 30 days
  • All provisions that should survive termination will remain in effect

16. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Estonia, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of Estonia.

17. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of significant changes via email or through the Service. Continued use after changes constitutes acceptance of the new Terms.

18. Severability

If any provision of these Terms is held to be unenforceable, the remaining provisions will continue in full force and effect.

19. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by us, constitute the entire agreement between you and BPW Consulting OÜ regarding the Service.

20. Contact Information

For questions about these Terms, please contact us at:

Email: legal@seesamnfc.com
Address: BPW Consulting OÜ, Maakri 23A, Tallinn, Estonia
Phone: [Contact Phone Number]

21. Service Level Agreement (Enterprise)

Enterprise customers may be eligible for a separate Service Level Agreement (SLA) with guaranteed uptime and support response times. Contact sales@seesamnfc.com for details.

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